Terms and Conditions
Please read these Terms and Conditions carefully before using the Pupsyy website. By accessing or placing an order on our store, you agree to be bound by these terms.
1. General
These Terms and Conditions apply to all visitors, users, and customers of Pupsyy ("we", "us", "our") operating at www.pupsyy.com. By using our website, you confirm that you are at least 18 years of age and agree to comply with these terms. If you do not agree, please do not use our website.
2. Products
- We reserve the right to limit the sales of our products to any person, geographic region, or jurisdiction at our discretion
- All product descriptions, images, and pricing are subject to change at any time without notice
- We have made every effort to display product colors and images as accurately as possible. However, we cannot guarantee that your device's display will be perfectly accurate
- We reserve the right to discontinue any product at any time
- Products are intended for personal, non-commercial use only unless otherwise agreed in writing
3. Pricing & Payment
- All prices are listed in US Dollars (USD)
- We reserve the right to change prices at any time without prior notice
- We accept payment via PayPal and major credit/debit cards
- By providing payment information, you confirm that you are authorized to use the payment method
- All payments are processed securely. Pupsyy does not store your full payment details
- In the event of a pricing error, we reserve the right to cancel the order and issue a full refund
4. Orders
- Placing an order does not guarantee acceptance. We reserve the right to refuse or cancel any order at our discretion
- Once an order is placed, you will receive a confirmation email with your order details
- Orders can be cancelled within 12 hours of placement. After this window, cancellation cannot be guaranteed as the order may already be in processing
- We are not responsible for incorrect shipping addresses provided by the customer. Please double-check your address before placing an order
5. Shipping & Delivery
- We ship exclusively to addresses within the United States
- Estimated delivery times are provided as a guide only and are not guaranteed
- Delivery times may vary due to carrier delays, weather, holidays, or other circumstances beyond our control
- Once an order is dispatched, a tracking number will be provided via email
- Pupsyy is not liable for delays caused by shipping carriers or customs
6. Returns & Refunds
Returns and refunds are governed by our separate Refund & Return Policy, which is incorporated into these Terms by reference. Please review it at www.pupsyy.com/pages/refund-policy
7. Accuracy of Information
- We reserve the right to correct any errors or inaccuracies on our website at any time, including after an order has been placed
- We do not warrant that product descriptions or other content on the website is accurate, complete, or current
- We are not responsible for any typographical errors
8. Prohibited Uses
By using our website, you agree NOT to:
- Use the site for any unlawful purpose
- Attempt to gain unauthorized access to any part of our website or systems
- Transmit any spam, viruses, or harmful code
- Collect or harvest any personal data from our website without consent
- Use the website to infringe upon the rights of others
- Engage in any conduct that restricts or inhibits anyone's use of the website
9. Intellectual Property
- All content on this website — including logos, images, text, graphics, and product descriptions — is the property of Pupsyy and protected by applicable copyright and trademark laws
- You may not reproduce, distribute, or use any content from this website without our prior written permission
- Our brand name Pupsyy and logo may not be used in connection with any other product or service without our consent
10. Third-Party Links
Our website may contain links to third-party websites for your convenience. These links do not imply endorsement or responsibility for the content of those sites. We have no control over third-party websites and are not liable for any content, products, or services available through them.
11. Privacy
Your use of our website is also governed by our Privacy Policy, available at www.pupsyy.com/pages/privacy-policy. By using our site, you consent to the practices described in our Privacy Policy.
12. Limitation of Liability
To the fullest extent permitted by law:
- Pupsyy shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products
- Our total liability to you for any claim shall not exceed the amount you paid for the specific product giving rise to the claim
- We do not guarantee that our website will be uninterrupted, secure, or error-free
- Pupsyy is not responsible for any harm caused by your reliance on information obtained from our website
13. Disclaimer of Warranties
Our products and services are provided "as is" without any warranties, express or implied. We do not warrant that:
- Products will meet your specific requirements
- The website will be available at all times without interruption
- Any errors in the website will be corrected immediately
14. Indemnification
You agree to indemnify and hold harmless Pupsyy, its owners, employees, and partners from any claims, damages, losses, or expenses (including legal fees) arising from:
- Your use of our website
- Your violation of these Terms and Conditions
- Your violation of any rights of a third party
15. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the United States. Any disputes arising from these terms shall be resolved in the appropriate courts of the United States.
16. Changes to Terms
We reserve the right to update or modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after any changes constitutes your acceptance of the new terms. We encourage you to review this page periodically.
17. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will continue in full force and effect.
18. Entire Agreement
These Terms and Conditions, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and Pupsyy regarding the use of our website and purchase of our products.
19. Contact Us
If you have any questions about these Terms and Conditions, please contact us:
- Email: support@pupsyy.com
- Website: www.pupsyy.com
- Response time: 1–2 business days (Monday–Friday)