Privacy Policy
At Pupsyy ("we," "us," or "our"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from pupsyy.com (the "Site").
Information We Collect
When you visit or place an order on our Site, we may collect the following information:
- Personal details you provide, such as your name, email address, shipping address, billing address, and phone number.
- Payment information, which is processed securely by our payment providers. We do not store your full card details on our servers.
- Order information, including the products you purchase and your order history.
- Automatically collected data, such as your IP address, browser type, device information, and browsing activity on our Site, collected through cookies and similar technologies.
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders, including arranging shipping and sending order confirmations.
- Communicate with you about your order, respond to inquiries, and provide customer support.
- Send you updates, promotions, or marketing communications (only if you have opted in; you can unsubscribe at any time).
- Improve our website, products, and overall customer experience.
- Detect and prevent fraud or misuse of our Site.
Sharing Your Information
We do not sell your personal information. We may share your information only with trusted third parties who help us operate our business, such as:
- Our suppliers and fulfillment partners, who need your shipping details to deliver your order.
- Payment processors, who handle secure transactions.
- Service providers for analytics, email, and marketing, who help us run and improve our Site.
These parties are only permitted to use your information as necessary to provide their services to us.
Cookies
Our Site uses cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can control or disable cookies through your browser settings, though some features of the Site may not function properly if you do.
Data Security
We take reasonable measures to protect your personal information using secure technologies, including SSL encryption at checkout. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have the right to access, correct, or request deletion of your personal information. To exercise any of these rights, please contact us at support@pupsyy.com and we will respond in accordance with applicable laws.
Children's Privacy
Our Site is not intended for individuals under the age of 18, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at:
Email: support@pupsyy.com